Privacy Policy

This privacy policy sets out how Fasten Ltd t/as Normandy Fasteners uses and protects any information that you give us when you use this website.

We will do everything we can to make sure your privacy is respected and protected. If we ask you to provide any information that could be used to identify you, we’ll only use it in the ways described in this privacy statement. We keep this policy under review and will update it from time to time, this policy was last updated on 18 May 2018.

What information we may collect

We may collect the following information:

  • Your name
  • Your company name and address
  • A contact phone number
  • Contact email address

We collect this information when you register with us or place an order for products or services. We also collect information when you send enquiries, catalogue requests or other web forms.

What we do with the information we gather

We collect this information about you to process your order or enquiry, manage your account and to help understand your needs.

We may send you relevant information on our products from time to time. If you receive these you can unsubscribe at any time and we will record that.  Alternatively, if you no longer wish to be contacted you can inform us by e-mail, telephone, fax or post. Contact us with your preferences by phone on 01462 730215, fax number 01462 832822, or e-mail us

Normandy Fasteners will not share your information for marketing purposes with any other unrelated company unless we are required by law to do so.


We do everything possible to make sure this information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we have collected.


A cookie is a small text file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps collect and analyse standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit

Access to your information and correction

You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information please email or write to us using the contact details below.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove any information you think is inaccurate.

How to contact us

Please contact us if you have any question about our privacy policy or information we hold about you, email:; phone: 01462 730 215 or write to us: Normandy Fasteners, Unit 2 Fen End, Stotfold, Hitchin, SG5 4BA